5. Sympa Service
A crucial resource for getting to know your Sympa service in detail is the Sympa Service Description. We highly recommend familiarising yourself with this document. It’s packed with important information on a range of topics, including:
- Sympa Product: Sympa key features, third-party software and connectivity technology
- Sympa Services, such as customer support
- Data privacy, data security and GDPR
- Personal data sub-processors, data locations, and hosting providers
- Software development, updates, and releases
Feel free to share this document with any colleagues or interested parties within your organisation. It’s a great tool to ensure everyone is on the same page regarding what Sympa offers.