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Welcome to your Sympa Onboarding Journey!

We’re excited to partner with you to make this onboarding journey a smooth success! Before we start setting up your solution, we recommend dedicating some time to review the essential onboarding topics and book time with all relevant parties. This preparation ensures that our onboarding progresses smoothly and stays on schedule.

GO tasks

Your Sympa onboarding starting package awaits

Our onboarding package comprises two sets of tasks: one focusing on the onboarding journey itself – ‘How do we work during the onboarding?’ – and the other on the Sympa system. It’s important to complete the entire package in the Start-up phase before you begin building your Sympa solution.

Within this package, some topics will prompt you to reflect and prepare on your end. Look for the sections titled ‘Things to consider’ at the end of each page for these tasks.

Feel free to tackle these topics in the order that works best for you. We want to ensure your experience is as smooth and flexible as possible!

To help you manage these tasks efficiently, we’ve compiled them into two clear and accessible task lists, Get ready for the onboarding 1 and 2, within the onboarding tool Asana. This way, you can be confident that you’re covering all the necessary ground.

Let's start!

To make sure we’re setting off on the right foot, please choose the onboarding model that matches your Sympa agreement. You can go with Sympa Onboarding for our standard setup, or Sympa Custom Onboarding if you’ve opted for a tailored experience.

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Sympa onboarding

This ready-made package is based on the core features of the Sympa product and includes a curated set of content to help you get up and running efficiently.

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Sympa custom onboarding

A tailored onboarding experience designed around your organisation’s unique needs. With a dedicated implementation project, we’ll work closely with you to build a solution that fits your requirements.

Start here